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INVESTOR COMPLAINT FORM


Contact details of person designated for assisting and handling investor grievances:



Address of Share Registrar:



M/S. F.D. Registrar Services (SMC-Pvt.) Limited
17th Floor, Saima Trade Tower-A,
I.I. Chundrigar Road,
Karachi - Pakistan.

Company Secretary:



Mr. Masood Anwer
Email : cs@rphcc.com
Phone No. 021-35657000


SECP's INVESTOR COMPLAINT FORM


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DISCLAIMER!

In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained by the SECP.”



Corporate Social Responsibility

The Company recognizes its social responsibilities and also recognizes its obligation to continuously improve its processes, systems and services as a key member of the community. It is committed to contribute its resources for the better environment with an unprejudiced approach. Its safety, health and environmental policies are geared towards unbiased betterment of employees and stakeholders. We have appointed different paid internees in different department of the company and after that they eligible for getting better jobs in their respective field. Further every year one or two employees has perform Hajj at expense of company and this year two of the employees have performed Hajj and all the expenses have beard by the company. The company is also willing to reduce to energy cost by installing equipment which helps us to minimize the cost without compromising the quality and also we give proper training and briefing to the staff for effective use of energy and in these ways we are contributing towards shortfall energy problem in Karachi. For any successful organization, customer satisfaction and feedback are considered vital, therefore, we are regularly taken feedback from customer and try to improve our services on the basis of such remarks, The company has an open-door policy for recruitment of Special Persons. The Company continues to employ number of individuals at different department.



INVESTOR INFORMATION